SHIPPING INFORMATION

What are the normal shipping times?

Our normal shipping schedule is 3-5 business days from the date of the order. We ship Monday through Thursday.  If your order hasn’t shipped by day 6, please contact us for further information regarding your order 

Why is my tracking number showing invalid?

Please allow 24-48 business hours for the tracking info to update to the UPS website

How much do you charge for shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and click on secure checkout. You will then be instructed to add your state, zip code, and city for shipping rates. We ship UPS Ground only.

What are my payment choices?

We offer payment with all major credit cards including Visa, Mastercard, Discover, and American Express.  You will see a pending transaction hit your account and funds will be pulled as soon as the order ships.

Do you ship to my State?

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RETURNS

What is your return policy?

Keystone Munitions has a company policy that all sales are final.  No exchange or returns.

What is Keystone Munitions Warranty/Defect Policy?

You are required to notify Keystone Munitions within 90 days of any issues or defects with your purchase. You may also be required to return the suspected defective ammo for testing before receiving a refund or replacement within 90 days of the prepaid return label. If you contact Keystone Munitions after the 90-day period your claim may be subject to denial, and no refund or replacement will be issued.

PRICING & BILLINGS

Do I have to pay Sales Tax?

Yes, the Nexus for each state is different. For some states it’s a dollar amount, other states the number of orders, and in some states a combination of the two.

When will my credit card be charged?

Your credit card will be charged when your order is marked to ship.

ORDER INFORMATION

How can I edit my order?

Unfortunately, once an order has been placed, we are unable to modify the order or combine orders. 

Can I cancel my order?

Once an order has been shipped we are unable to cancel the order. You can cancel your order prior to shipping by emailing us at Jeremy@keystonemunitions.com